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What to Look for in an up-to-date Medical Office?

Remembering that quality is measured by you, the characteristics in a medical office you should look for are from your view:

• Respectful
  • Treat you as they would treat themselves
  • Accept that your time is as valuable as theirs
  • Provide privacy and confidentiality
• Accessible
  • Office access is easy
  • Telephone calls are answered promptly
• Timely
  • Appointments are available when you need them
  • Information such as lab test results come to you quickly
• Organized
  • The office supports an electronic patient registry or an electronic medical record
  • The office is always ready for you with information available as needed
• Safe
  • The office supports an electronic medical record
  • Prescriptions are printed, emailed or faxed
  • Office personnel are trained in their tasks

The Maine Health Management Coalition has compiled an excellent report about progress among primary care providers towards the ideal medical office. They welcome you to their site at http://www.mhmc.info/pathways/disclaimer.php