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How to give feedback on your provider?

All providers want your opinion of how they are doing both good and bad.  Your opinion is an important tool for the system of care to improve. Most physicians and nurses and other health professionals accept criticism and praise well.  Health professionals are intelligent and highly trained. Suggestions will help them improve at what they do. Point out the good things to improve the system.

If you find that you do not want to talk with your health provider, a simple letter will be appreciated. All hospitals have staff members who are trained to help you clear up any problems or misunderstanding. They want to hear from you.

Your participation in your care is necessary. You must communicate with your provider. The AARP outlines ways to talk with your provider.

For more advice on how to talk with your providers see the following web sites:

http://www.mywhatever.com/cifwriter/library/mortals/mor0.html

http://www.ahrq.gov/consumer/quicktips/doctalk.htm

http://kidshealth.org/teen/your_body/medical_care/talk_doctor.html

If they are not listening

If you feel that your provider is not listening to your concerns, you can notify the following.

For hospital problems contact:

Division of Licensing and Certification Mr. Lou Dorogi 442 Civic Center Drive 11 State House Station Augusta, Maine 04333

The Maine Hospital Association 33 Fuller Road Augusta, Maine 04330

For physician problems contact:

	Maine Board of Licensure in Medicine 137 State House Station Augusta, ME 04333-0137		Maine Board of Osteopathic Licensure 142 State House Station Two Bangor Street Augusta, ME 04333-0142
	Maine Medical Association Frank O. Stred Building P.O. Box 190 Manchester, Maine 04351		Maine Osteopathic Association 693 Western Avenue, #1 Manchester, Maine 04351

For Nursing problems contact:

Maine State Board of Nursing 158 SHS Augusta, ME 04333-0158